Customizable interface according to the needs of each community.
Space for publications and fluid communication.
Coordination of networks (distributors, members, suppliers).
Visiativ Extranet
Customer Portal
Visiativ Extranet
Connect and optimize your ecosystem
Visiativ Extranet is a collaborative platform that allows you to extend your services and improve your relationships with your external partners (customers, suppliers, service providers, distributors, members, etc.). Thanks to centralized management, streamlined processes, and controlled external communication, your organization benefits from a real synergy with its ecosystem.
Why choose Visiativ Extranet?
Adaptability and personalization: A digital platform tailored to meet your partners’ expectations.
Centralization and efficiency: Save time and productivity with centralized management.
Enhanced security: Traceability and access rights management to protect your exchanges.
Key Benefits of Visiativ Extranet
Targeted external communication
-Disseminate specific information adapted to each type of partner.
-Strengthen relationships with
effective communication tools.
Saving time and productivity
-Dematerialize your processes (after-sales service, purchases, complaints)-Centralize information for quick and easy access.
Simplified document sharing
-Single repository for key documents: contracts, purchase orders, catalogs.
-Secure access and traceability of exchanges.
Strengthening the ecosystem relationship
-Create collaborative spaces to unite your partners.
-Facilitate interactions via dedicated modules (FAQs, discussions, publications).
Key features
Collaborative Ecosystem Portal
Advanced Document Management
- Organization and centralization of documents: contracts, guarantees, guides.
Configurable validation cycle for better management.
Document repository with custom tree structure.
Digitalization of Business Processes
- Management of customer complaints and follow-up of requests.
Dematerialization of purchasing processes and sales reports.
Management of activities with customizable key indicators (KPIs).
Digitized Customer Service
- Online follow-up of requests and complaints.
Automation of processing cycles for increased efficiency.
Performance indicators to analyze and improve your services.
Collaborative Space
- Smooth discussions and exchanges with your partners.
Surveys and FAQs to improve the user experience.
Tools to federate and animate communities.
Advanced Search and Optimization
- 360° view of data and processes.
Global search field and specific filters.
Simplified and quick access to relevant information.
Create a connected ecosystem with Visiativ Extranet
Deploy a high-performance collaborative platform adapted to your needs to optimize your external interactions. With Visiativ Extranet, connect, automate and strengthen your partner relationships while controlling your processes.
Learn more about our solution today!